If you have eMLife access through your employer and haven’t created an account yet, go to the site provided by your employer. If you do not know the URL please contact your employer or firstname.lastname@example.org.
How do I earn Minutes of Mindfulness for my charity?
Every minute you spend in a live Mindful Daily course will increase our donation to your charity. The more Mindful Dailies you attend, the more you earn!
Can I change my choice of Charity in the middle of the challenge?
No. After you complete registration for the 1% Challenge your chosen charity team cannot be changed.
Who makes the donation?
eM Life will make the donation based on how much you participate.
How do you track Minutes of Mindfulness?
We track Minutes of Mindfulness by the amount of time you spend practicing in live Mindful Daily sessions — it does not count by just registering for a class, watching recorded content or using Chime Time or other features. You can join any number of live Mindful Daily sessions during the day, every day of the week and accrue additional minutes. To schedule and attend a Mindful Daily session, navigate to “Live Classes” and register for one or more of the Mindful Daily sessions on that page. Then, attend the session as shown in the “My Schedule” page.
Do my Minutes of Mindfulness count toward the personal rewards too?
Sort of, but no. Your personal rewards are earned by how many days you participate in the Challenge. The number of minutes you practice per day does not change the number of days you practice.
I’m going to do all 30 days! but... just in case... how do I see which days I have missed?
Hover or tap on the 1% Challenge progress bar (on the Dashboard, My Schedule, Live Classes, and On Demand pages) to see a list of dates attended, missed, and remaining in the Challenge.
I’m traveling and am in a different time zone now — when does the “day” begin and end?
Days are counted starting at 12:00AM Eastern Time (midnight) at the beginning of a Mindful Daily. Any Mindful Daily attended that starts before midnight is counted towards the previous day. Please remember that the time that is shown is based on what time zone you set in the Account Info of your profile.
Does a “Full Course” count towards my total?
Only Mindful Daily courses count toward your 1% Challenge goals. Full Courses do not contribute to the 1% Challenge.
I don’t think I’ve missed a day, but the progress bar shows I missed one — why?
Please make sure that the Mindful Daily classes you attend fall inside the 24-hour range of the time zone you provided. If you believe that there is an error, please contact email@example.com
How do I claim my rewards?
After the Challenge has officially ended, we will send out a notification to your registered email address on how to claim your rewards. Please make sure you have not opted-out of receiving emails or you will likely not receive instructions on how to claim your rewards. Additional details about the rewards are contained in the Terms and Conditions of the 1% Challenge.
Can I earn all the Rewards if I participate all 30 days?
No. The Rewards are not cumulative, once you earn a new Reward package level it will replace the package level before it.
Don’t see an answer to your question?
If you have another question, please contact Customer Support (email: firstname.lastname@example.org, phone: 855-211-1536)
Charity Earnings Summary
How does the charity-benefit program work?
Every minute you spend in a live Mindful Daily course will earn points for your charity. The more classes you attend, the more you earn! Your charity partner will receive a donation from eM Life on your behalf.